Richmond Pines Healthcare and Rehabilitation Cente
Highway 177 S · Hamlet, NC · 28345 · 9105820021
105 certified beds For profit - Corporation Chain: Principle Long Term Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (21 in the current record)
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Potential for harm · E December 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 16, 2026 · Pharmacy Service
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Potential for harm · E December 18, 2025
Ensure that residents are free from significant medication errors.
Corrected January 16, 2026 · Pharmacy Service
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Potential for harm · D December 18, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 16, 2026 · Infection Control
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Potential for harm · D December 18, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected January 16, 2026 · Infection Control
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Potential for harm · E December 18, 2025
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected January 16, 2026 · Environmental
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No harm found · C January 15, 2025 · found via complaint
Post nurse staffing information every day.
Corrected January 27, 2025 · Nursing and Physician Services
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Potential for harm · D May 12, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 8, 2022 · Resident Rights
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Potential for harm · D May 12, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected July 13, 2022 · Resident Rights
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Potential for harm · E May 12, 2022
Ensure each resident receives an accurate assessment.
Corrected July 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · E May 12, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · D May 12, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · E May 12, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · D May 12, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · E May 12, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · D May 12, 2022
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · D May 12, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · D May 12, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · D May 12, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 13, 2022 · Pharmacy Service
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Potential for harm · D May 12, 2022
Ensure that residents are free from significant medication errors.
Corrected July 13, 2022 · Pharmacy Service
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Potential for harm · D May 12, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 13, 2022 · Pharmacy Service
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Potential for harm · E May 12, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 13, 2022 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345293 · certified since January 18, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.