Richardson Nursing and Rehabilitation
1111 Rockingham Dr · Richardson, TX · 75080 · 9722318833
280 certified beds Government - Hospital district Chain: Eduro Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Total nurse staffing below 3.0 hours per resident-day
2.98 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.36 | 0.55–0.75 |
| Weekend hours / resident-day | 2.73 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $8,977 |
Inspection citations (47 in the current record)
-
Potential for harm · D April 23, 2026 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · E April 23, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · E April 23, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 23, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · D April 23, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · D April 23, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Deficient, Provider has no plan of correction · Infection Control
-
Potential for harm · D March 14, 2026 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected April 10, 2026 · Administration
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Potential for harm · D June 17, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected July 14, 2025 · Resident Rights
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Potential for harm · D June 17, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected July 14, 2025 · Resident Rights
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Potential for harm · D June 17, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 17, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 14, 2025 · Quality of Life and Care
-
Potential for harm · D June 17, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 14, 2025 · Pharmacy Service
-
Potential for harm · D March 25, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 19, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 12, 2025 · Resident Rights
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Potential for harm · E February 19, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 12, 2025 · Resident Rights
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Potential for harm · D January 16, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 10, 2025 · Resident Rights
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Potential for harm · D December 12, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D December 12, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 31, 2024 · Pharmacy Service
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Potential for harm · E December 12, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 31, 2024 · Infection Control
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Potential for harm · D December 12, 2024 · found via complaint
Keep all essential equipment working safely.
Corrected December 31, 2024 · Environmental
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Immediate jeopardy · J August 29, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 30, 2024 · Resident Assessment and Care Planning
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Immediate jeopardy · J August 29, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 30, 2024 · Quality of Life and Care
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Potential for harm · D August 29, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 29, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 29, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected August 30, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 29, 2024 | Fine | $8,977 |
| August 29, 2023 | Payment Denial | 14 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675109 · certified since February 11, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.