Reunion Plaza Healthcare & Rehabilitation

1401 Rice Rd · Tyler, TX · 75703 · 9035616060

99 certified beds Government - Hospital district Chain: Southwest Ltc

  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

69% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 72
Serious harm & abuse 20% 100
Staffing 20% 52
Federal penalties 15% 100
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.303.48 min · 4.1 strong
RN hours / resident-day0.360.55–0.75
Weekend hours / resident-day3.09≈ weekday level
Nursing turnover / year69%median 45%
Fines (3-yr window)none

Inspection citations (5 in the current record)

  • Potential for harm · D August 7, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected September 1, 2025 · Resident Rights

  • Potential for harm · E August 7, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected September 1, 2025 · Resident Rights

  • Potential for harm · D August 7, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 1, 2025 · Quality of Life and Care

  • Potential for harm · D August 7, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected September 1, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E August 7, 2025

    Provide and implement an infection prevention and control program.

    Corrected September 1, 2025 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675888 · certified since September 25, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.