Retreat at the Stratford, the
2460 Glebe St · Carmel, IN · 46032 · 3177339560
18 certified beds For profit - Corporation Chain: Senior Living Communities Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
81% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 6.38 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.80 | 0.55–0.75 |
| Weekend hours / resident-day | 5.79 | ≈ weekday level |
| Nursing turnover / year | 81% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
-
Potential for harm · D February 12, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 20, 2026 · Resident Rights
-
Potential for harm · D June 2, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 16, 2025 · Resident Rights
-
Potential for harm · D June 2, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 7, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 2, 2025 · Resident Rights
-
Potential for harm · D March 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 2, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 2, 2025 · Quality of Life and Care
-
Potential for harm · D March 7, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 2, 2025 · Pharmacy Service
-
Potential for harm · D March 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 2, 2025 · Pharmacy Service
-
Potential for harm · D March 7, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 2, 2025 · Nutrition and Dietary
-
Potential for harm · D April 5, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 15, 2024 · Quality of Life and Care
-
Potential for harm · D April 5, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 21, 2024 · Quality of Life and Care
-
Potential for harm · F April 5, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2024 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 27, 2025 | Payment Denial | 6 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155794 · certified since January 4, 2012. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.