Resolve at West Allis Respiratory and Rehab
9047 W Greenfield Ave · West Allis, WI · 53214 · 4144539290
152 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.77 | 0.55–0.75 |
| Weekend hours / resident-day | 4.17 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $130,322 |
Inspection citations (65 in the current record)
-
Potential for harm · D April 29, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 29, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 29, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D January 28, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 20, 2026 · Quality of Life and Care
-
Potential for harm · D January 28, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected February 20, 2026 · Pharmacy Service
-
Potential for harm · D January 14, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected January 31, 2026 · Resident Rights
-
Potential for harm · D January 14, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected February 20, 2026 · Pharmacy Service
-
Potential for harm · D January 14, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 31, 2026 · Pharmacy Service
-
Potential for harm · D January 14, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 31, 2026 · Infection Control
-
Potential for harm · D December 3, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 12, 2025 · Resident Rights
-
Potential for harm · D December 3, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 12, 2025 · Pharmacy Service
-
Potential for harm · D December 3, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 12, 2025 · Pharmacy Service
-
Potential for harm · D December 3, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 12, 2025 · Infection Control
-
Actual harm · G June 26, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 4, 2025 · Quality of Life and Care
-
Potential for harm · D June 26, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 21, 2025 · Infection Control
-
Potential for harm · D June 4, 2025 · found via complaint
Provide information about how to apply for and use Medicare and Medicaid benefits.
Corrected July 3, 2025 · Resident Rights
-
Potential for harm · D June 4, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 3, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 4, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 3, 2025 · Infection Control
-
Potential for harm · D March 13, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 11, 2025 · Resident Rights
-
Potential for harm · D March 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 13, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 11, 2025 · Pharmacy Service
-
Potential for harm · D December 5, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 4, 2025 · Quality of Life and Care
-
Potential for harm · D December 5, 2024
Provide and implement an infection prevention and control program.
Corrected January 4, 2025 · Infection Control
-
Potential for harm · D December 5, 2024 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected January 4, 2025 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 14, 2023 | Fine | $130,322 |
| December 14, 2023 | Payment Denial | 12 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525108 · certified since January 13, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.