Regents Point - Windcrest
19191 Harvard Avenue · Irvine, CA · 92612 · 9495092274
59 certified beds Non profit - Corporation Chain: Humangood Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.55 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.88 | 0.55–0.75 |
| Weekend hours / resident-day | 4.25 | ≈ weekday level |
| Nursing turnover / year | 24% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
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Potential for harm · D May 15, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 9, 2025 · Resident Rights
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Potential for harm · D May 15, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 9, 2025 · Quality of Life and Care
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Potential for harm · D May 15, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected June 9, 2025 · Quality of Life and Care
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Potential for harm · D May 15, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 9, 2025 · Quality of Life and Care
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Potential for harm · E May 15, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected June 9, 2025 · Quality of Life and Care
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Potential for harm · D May 15, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 9, 2025 · Pharmacy Service
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Potential for harm · D May 15, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 9, 2025 · Pharmacy Service
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Potential for harm · E May 15, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 9, 2025 · Nutrition and Dietary
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Potential for harm · E May 15, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 9, 2025 · Nutrition and Dietary
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Potential for harm · D May 15, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected June 9, 2025 · Administration
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Potential for harm · D May 15, 2025
Provide and implement an infection prevention and control program.
Corrected June 9, 2025 · Infection Control
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Potential for harm · E May 15, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected June 9, 2025 · Environmental
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No harm found · B May 15, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected June 9, 2025 · Resident Rights
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No harm found · B May 15, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 9, 2025 · Resident Assessment and Care Planning
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No harm found · B November 22, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 3, 2024
Ensure each resident receives an accurate assessment.
Corrected June 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 3, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 3, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 3, 2024 · Quality of Life and Care
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Potential for harm · D May 3, 2024
Provide and implement an infection prevention and control program.
Corrected June 3, 2024 · Infection Control
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Potential for harm · D May 3, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 3, 2024 · Infection Control
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Potential for harm · E December 14, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 14, 2024 · Infection Control
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Potential for harm · D September 12, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 12, 2023 · Quality of Life and Care
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Actual harm · G January 27, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected February 27, 2023 · Quality of Life and Care
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Potential for harm · D January 27, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 27, 2023 · Resident Rights
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Potential for harm · D January 27, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 27, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555295 · certified since February 4, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.