Regency Omak
901 Shumway Rd · Omak, WA · 98841 · 5098467700
56 certified beds For profit - Corporation Chain: Regency Pacific Management
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.84 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · D January 24, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 17, 2026 · Quality of Life and Care
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Potential for harm · F January 24, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 17, 2026 · Nutrition and Dietary
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Potential for harm · D March 3, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 11, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected November 20, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected November 20, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected November 20, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 11, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 20, 2024 · Pharmacy Service
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Potential for harm · D October 11, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 20, 2024 · Pharmacy Service
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Potential for harm · D October 11, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 6, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected August 9, 2024 · Nursing and Physician Services
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Potential for harm · D June 12, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 2, 2024 · Resident Rights
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Potential for harm · D February 27, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 27, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 1, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 22, 2023 · Quality of Life and Care
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Potential for harm · D June 1, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 22, 2023 · Quality of Life and Care
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Potential for harm · D June 1, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected June 22, 2023 · Quality of Life and Care
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Potential for harm · D June 1, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 22, 2023 · Pharmacy Service
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Potential for harm · D June 1, 2023
Provide and implement an infection prevention and control program.
Corrected June 22, 2023 · Infection Control
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505303 · certified since March 28, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.