Regency Hermiston Nursing & Rehab Center

970 W Juniper Avenue · Hermiston, OR · 97838 · 5415678337

105 certified beds For profit - Corporation Chain: Regency Pacific Management

  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 51
Serious harm & abuse 20% 78
Staffing 20% 80
Federal penalties 15% 52
Trend 10% 88
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.813.48 min · 4.1 strong
RN hours / resident-day0.670.55–0.75
Weekend hours / resident-day4.03≈ weekday level
Nursing turnover / year50%median 45%
Fines (3-yr window)2 · $59,777

Inspection citations (30 in the current record)

  • Potential for harm · D April 11, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 21, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 11, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 21, 2025 · Quality of Life and Care

  • Potential for harm · D April 11, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected May 21, 2025 · Quality of Life and Care

  • Potential for harm · E April 11, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected May 21, 2025 · Pharmacy Service

  • Potential for harm · E April 11, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 21, 2025 · Pharmacy Service

  • Potential for harm · E April 11, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 21, 2025 · Nutrition and Dietary

  • Potential for harm · D April 11, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected May 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 11, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected May 21, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2024 · found via complaint

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected July 9, 2024 · Pharmacy Service

  • Actual harm · G November 17, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 3, 2024 · Quality of Life and Care

  • Potential for harm · D November 17, 2023 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected January 3, 2024 · Resident Rights

  • Potential for harm · D November 17, 2023 · found via complaint

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected January 3, 2024 · Resident Rights

  • Potential for harm · E November 17, 2023 · found via complaint

    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Corrected January 3, 2024 · Resident Rights

  • Potential for harm · E November 17, 2023 · found via complaint

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Corrected January 3, 2024 · Resident Rights

  • Potential for harm · E November 17, 2023 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected January 3, 2024 · Resident Rights

  • Potential for harm · D November 17, 2023 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected January 3, 2024 · Quality of Life and Care

  • Potential for harm · E November 17, 2023 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected January 3, 2024 · Nursing and Physician Services

  • Potential for harm · E November 17, 2023 · found via complaint

    Observe each nurse aide's job performance and give regular training.

    Corrected January 3, 2024 · Nursing and Physician Services

  • Potential for harm · F November 17, 2023 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 3, 2024 · Nutrition and Dietary

  • Potential for harm · E November 17, 2023 · found via complaint

    Dispose of garbage and refuse properly.

    Corrected January 3, 2024 · Nutrition and Dietary

  • Potential for harm · F November 17, 2023 · found via complaint

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected January 3, 2024 · Nursing and Physician Services

  • Actual harm · G July 28, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 28, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 28, 2023 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 16, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 12, 2023 · Freedom from Abuse, Neglect, and Exploitation

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
November 17, 2023Fine$46,907
July 28, 2023Fine$12,870

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385263 · certified since October 1, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.