Regency Hermiston Nursing & Rehab Center
970 W Juniper Avenue · Hermiston, OR · 97838 · 5415678337
105 certified beds For profit - Corporation Chain: Regency Pacific Management
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.81 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 4.03 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 2 · $59,777 |
Inspection citations (30 in the current record)
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Potential for harm · D April 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 21, 2025 · Quality of Life and Care
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Potential for harm · D April 11, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 21, 2025 · Quality of Life and Care
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Potential for harm · E April 11, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 21, 2025 · Pharmacy Service
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Potential for harm · E April 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 21, 2025 · Pharmacy Service
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Potential for harm · E April 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 21, 2025 · Nutrition and Dietary
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Potential for harm · D April 11, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 11, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 21, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2024 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 9, 2024 · Pharmacy Service
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Actual harm · G November 17, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 3, 2024 · Quality of Life and Care
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Potential for harm · D November 17, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 3, 2024 · Resident Rights
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Potential for harm · D November 17, 2023 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 3, 2024 · Resident Rights
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Potential for harm · E November 17, 2023 · found via complaint
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected January 3, 2024 · Resident Rights
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Potential for harm · E November 17, 2023 · found via complaint
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected January 3, 2024 · Resident Rights
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Potential for harm · E November 17, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 3, 2024 · Resident Rights
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Potential for harm · D November 17, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 3, 2024 · Quality of Life and Care
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Potential for harm · E November 17, 2023 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 3, 2024 · Nursing and Physician Services
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Potential for harm · E November 17, 2023 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected January 3, 2024 · Nursing and Physician Services
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Potential for harm · F November 17, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 3, 2024 · Nutrition and Dietary
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Potential for harm · E November 17, 2023 · found via complaint
Dispose of garbage and refuse properly.
Corrected January 3, 2024 · Nutrition and Dietary
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Potential for harm · F November 17, 2023 · found via complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected January 3, 2024 · Nursing and Physician Services
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Actual harm · G July 28, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 28, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 28, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 16, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 12, 2023 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 17, 2023 | Fine | $46,907 |
| July 28, 2023 | Fine | $12,870 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385263 · certified since October 1, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.