Regency Care Center at Monroe

1355 West Main Street · Monroe, WA · 98272 · 3607944011

92 certified beds For profit - Limited Liability company Chain: Regency Pacific Management

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 78 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 49
Serious harm & abuse 20% 100
Staffing 20% 84
Federal penalties 15% 100
Trend 10% 63
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.003.48 min · 4.1 strong
RN hours / resident-day1.080.55–0.75
Weekend hours / resident-day3.67≈ weekday level
Nursing turnover / year35%median 45%
Fines (3-yr window)none

Inspection citations (32 in the current record)

  • Potential for harm · E May 7, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected June 10, 2025 · Resident Rights

  • Potential for harm · D May 7, 2025

    Ensure each resident receives an accurate assessment.

    Corrected June 10, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 7, 2025

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Corrected June 10, 2025 · Quality of Life and Care

  • Potential for harm · D May 7, 2025

    Assist a resident in gaining access to vision and hearing services.

    Corrected June 10, 2025 · Quality of Life and Care

  • Potential for harm · D May 7, 2025

    Provide enough food/fluids to maintain a resident's health.

    Corrected June 10, 2025 · Quality of Life and Care

  • Potential for harm · D May 7, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected June 10, 2025 · Quality of Life and Care

  • Potential for harm · D May 7, 2025

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Corrected June 10, 2025 · Quality of Life and Care

  • Potential for harm · D May 7, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected June 10, 2025 · Pharmacy Service

  • Potential for harm · F May 7, 2025

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Corrected June 10, 2025 · Nutrition and Dietary

  • Potential for harm · D May 7, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 10, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E May 7, 2025

    Provide and implement an infection prevention and control program.

    Corrected June 10, 2025 · Infection Control

  • Potential for harm · D May 7, 2025

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected June 10, 2025 · Environmental

  • Potential for harm · D February 26, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected March 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D February 26, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected March 26, 2024 · Quality of Life and Care

  • Potential for harm · E February 26, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected March 26, 2024 · Quality of Life and Care

  • Potential for harm · E February 26, 2024

    Observe each nurse aide's job performance and give regular training.

    Corrected March 26, 2024 · Nursing and Physician Services

  • Potential for harm · D February 26, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 26, 2024 · Pharmacy Service

  • Potential for harm · F February 26, 2024

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Corrected March 26, 2024 · Nutrition and Dietary

  • Potential for harm · E February 26, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected March 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E February 26, 2024

    Provide and implement an infection prevention and control program.

    Corrected March 26, 2024 · Infection Control

  • Potential for harm · E February 26, 2024

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected March 26, 2024 · Nursing and Physician Services

  • Potential for harm · D December 20, 2023 · found via complaint

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected January 11, 2024 · Resident Rights

  • Potential for harm · D September 21, 2023 · found via complaint

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Corrected October 3, 2023 · Quality of Life and Care

  • Potential for harm · D October 4, 2022

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected November 8, 2022 · Resident Rights

  • Potential for harm · E October 4, 2022

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 8, 2022 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505350 · certified since October 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.