Regency, a Villa Center
12575 S Telegraph Rd · Taylor, MI · 48180 · 7342874710
244 certified beds For profit - Individual Chain: Villa Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (40 in the current record)
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Potential for harm · D January 16, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected February 24, 2026 · Resident Rights
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Potential for harm · D January 16, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 24, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 16, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 24, 2026 · Quality of Life and Care
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Potential for harm · D January 16, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 24, 2026 · Quality of Life and Care
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Potential for harm · F January 16, 2026
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected February 24, 2026 · Nursing and Physician Services
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Potential for harm · E January 16, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 24, 2026 · Nutrition and Dietary
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Potential for harm · F January 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 24, 2026 · Nutrition and Dietary
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Potential for harm · D January 16, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected February 24, 2026 · Environmental
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Potential for harm · D January 16, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected February 24, 2026 · Resident Rights
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Potential for harm · D January 16, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected February 24, 2026 · Resident Rights
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Potential for harm · D January 16, 2026 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 24, 2026 · Quality of Life and Care
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Potential for harm · D July 29, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected August 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 29, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 25, 2025 · Quality of Life and Care
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Potential for harm · D July 7, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected August 26, 2025 · Resident Rights
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Potential for harm · D July 7, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 19, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 15, 2025 · Quality of Life and Care
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Potential for harm · D November 1, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected December 10, 2024 · Resident Rights
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Potential for harm · D November 1, 2024
Keep residents' personal and medical records private and confidential.
Corrected December 10, 2024 · Resident Rights
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Potential for harm · D November 1, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 10, 2024 · Resident Rights
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Potential for harm · D November 1, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 10, 2024 · Resident Rights
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Potential for harm · D November 1, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 10, 2024 · Quality of Life and Care
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Potential for harm · D November 1, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 10, 2024 · Quality of Life and Care
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Potential for harm · D November 1, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 10, 2024 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235333 · certified since February 22, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.