Quality Life Services - Westmont
787 Goucher Street · Johnstown, PA · 15905 · 8142555539
41 certified beds For profit - Limited Liability company Chain: Quality Life Services
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.05 | 0.55–0.75 |
| Weekend hours / resident-day | 3.53 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (31 in the current record)
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Potential for harm · E March 12, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 15, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 15, 2026 · Pharmacy Service
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Potential for harm · D March 12, 2026
Provide and implement an infection prevention and control program.
Corrected April 15, 2026 · Infection Control
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Potential for harm · D February 20, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 20, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 20, 2025
Ensure each resident receives an accurate assessment.
Corrected March 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · E February 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 31, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected February 1, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 31, 2025 · Pharmacy Service
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Potential for harm · D February 20, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 31, 2025 · Pharmacy Service
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Potential for harm · E February 20, 2025
Ensure that residents are free from significant medication errors.
Corrected March 31, 2025 · Pharmacy Service
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Potential for harm · E February 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 31, 2025 · Nutrition and Dietary
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Potential for harm · E February 20, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 31, 2025 · Administration
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Potential for harm · D April 3, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 21, 2024 · Resident Rights
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Potential for harm · D April 3, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 3, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 3, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 3, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 21, 2024 · Quality of Life and Care
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Potential for harm · D April 3, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 21, 2024 · Quality of Life and Care
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Potential for harm · D April 3, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 21, 2024 · Quality of Life and Care
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Potential for harm · E April 3, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 21, 2024 · Pharmacy Service
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Potential for harm · D April 3, 2024
Ensure that residents are free from significant medication errors.
Corrected May 21, 2024 · Pharmacy Service
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Potential for harm · D April 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 21, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 396132 · certified since December 1, 2011. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.