Quality Life Services - Sugar Creek

120 Lakeside Drive · Worthington, PA · 16262 · 7244453146

114 certified beds For profit - Limited Liability company Chain: Quality Life Services Part of a CCRC

Why this verdict

  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
  • Inspection record is far worse than the national median (deficiency count and severity).
  • Federal penalties on record: $91,245 in fines in the last 24 months.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 immediate-jeopardy citation in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

$91,245 in federal fines in the last 24 months

1 fine — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 25
Serious harm & abuse 20% 64
Staffing 20% 68
Federal penalties 15% 21
Trend 10% 64
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.563.48 min · 4.1 strong
RN hours / resident-day0.540.55–0.75
Weekend hours / resident-day3.29≈ weekday level
Nursing turnover / year41%median 45%
Fines (3-yr window)2 · $246,480

Inspection citations (44 in the current record)

  • Immediate jeopardy · K March 5, 2026 · found via complaint

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected April 9, 2026 · Nutrition and Dietary

  • Potential for harm · D March 5, 2026 · found via complaint

    Keep residents' personal and medical records private and confidential.

    Corrected April 9, 2026 · Resident Rights

  • Potential for harm · E March 5, 2026 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 9, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 5, 2026 · found via complaint

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected April 9, 2026 · Administration

  • Potential for harm · E May 16, 2025

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Corrected July 2, 2025 · Resident Rights

  • Potential for harm · D May 16, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected July 2, 2025 · Resident Rights

  • Potential for harm · E May 16, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected July 2, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 16, 2025

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Corrected July 2, 2025 · Resident Rights

  • Potential for harm · D May 16, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 2, 2025 · Quality of Life and Care

  • Potential for harm · D May 16, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 2, 2025 · Quality of Life and Care

  • Potential for harm · D May 16, 2025

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Corrected July 2, 2025 · Quality of Life and Care

  • Potential for harm · D May 16, 2025

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected July 2, 2025 · Quality of Life and Care

  • Potential for harm · D May 16, 2025

    Ensure that residents are free from significant medication errors.

    Corrected July 2, 2025 · Pharmacy Service

  • Potential for harm · D May 16, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 2, 2025 · Pharmacy Service

  • Potential for harm · F May 16, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 2, 2025 · Nutrition and Dietary

  • Potential for harm · D May 16, 2025

    Provide and implement an infection prevention and control program.

    Corrected July 2, 2025 · Infection Control

  • Potential for harm · D May 16, 2025

    Keep all essential equipment working safely.

    Corrected July 2, 2025 · Environmental

  • Potential for harm · D May 16, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 2, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 16, 2025 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected July 2, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 16, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected July 2, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 16, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected July 2, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E June 14, 2024

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Corrected July 12, 2024 · Resident Rights

  • Potential for harm · D June 14, 2024

    Ensure each resident receives an accurate assessment.

    Corrected July 12, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 14, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 12, 2024 · Quality of Life and Care

  • Potential for harm · E June 14, 2024

    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    Corrected July 12, 2024 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
March 5, 2026Fine$91,245
May 8, 2024Fine$155,235
May 8, 2024Payment Denial22 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395410 · certified since April 6, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.