Quality Center for Rehabilitation and Healing LLC
932 Baddour Parkway · Lebanon, TN · 37087 · 6154441836
280 certified beds For profit - Limited Liability company Chain: Carerite Centers
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.61 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.36 | 0.55–0.75 |
| Weekend hours / resident-day | 3.05 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 1 · $13,305 |
Inspection citations (19 in the current record)
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Potential for harm · D January 7, 2026 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 4, 2026 · Nursing and Physician Services
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Potential for harm · D January 7, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 4, 2026 · Pharmacy Service
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Potential for harm · D October 2, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G August 10, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 7, 2023 · Quality of Life and Care
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Potential for harm · D August 10, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 7, 2023 · Resident Rights
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Potential for harm · D August 10, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2023 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 7, 2023 · Nursing and Physician Services
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Potential for harm · D August 10, 2023 · found via complaint
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected September 7, 2023 · Nutrition and Dietary
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Potential for harm · D May 8, 2019
Keep residents' personal and medical records private and confidential.
Corrected June 10, 2019 · Resident Rights
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Potential for harm · E May 8, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 10, 2019 · Nutrition and Dietary
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Potential for harm · D May 3, 2018
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 23, 2018 · Resident Rights
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Potential for harm · D May 3, 2018
Reasonably accommodate the needs and preferences of each resident.
Corrected May 23, 2018 · Resident Rights
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Potential for harm · D May 3, 2018
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 23, 2018 · Resident Assessment and Care Planning
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Potential for harm · D May 3, 2018
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 23, 2018 · Pharmacy Service
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Potential for harm · E May 3, 2018
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 23, 2018 · Nutrition and Dietary
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Potential for harm · F May 3, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 23, 2018 · Nutrition and Dietary
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Potential for harm · D May 3, 2018
Provide and implement an infection prevention and control program.
Corrected May 23, 2018 · Infection Control
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Potential for harm · D May 3, 2018
Keep all essential equipment working safely.
Corrected May 23, 2018 · Environmental
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No harm found · C May 3, 2018
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 23, 2018 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 10, 2023 | Fine | $13,305 |
| August 10, 2023 | Payment Denial | 54 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445154 · certified since January 28, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.