Quabbin Valley Healthcare
821 Daniel Shays Highway · Athol, MA · 01331 · 9789850147
142 certified beds For profit - Limited Liability company
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.51 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 2.92 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 2 · $62,250 |
Inspection citations (42 in the current record)
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Potential for harm · D February 25, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 13, 2026 · Infection Control
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Potential for harm · D December 23, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 23, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 16, 2025 · Quality of Life and Care
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Potential for harm · D August 12, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · D August 12, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 12, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 12, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · D August 12, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · D August 12, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · D August 12, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · E August 12, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected September 30, 2025 · Pharmacy Service
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Potential for harm · D August 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 30, 2025 · Pharmacy Service
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Potential for harm · D August 12, 2025
Provide and implement an infection prevention and control program.
Corrected September 30, 2025 · Infection Control
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Potential for harm · D August 12, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 30, 2025 · Infection Control
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No harm found · B August 12, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected September 30, 2025 · Resident Assessment and Care Planning
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No harm found · B August 12, 2025
Post nurse staffing information every day.
Corrected September 30, 2025 · Nursing and Physician Services
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Potential for harm · D April 9, 2025 · found via complaint
Provide a bathroom in or located near each resident’s room.
Corrected April 30, 2025 · Environmental
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No harm found · B April 9, 2025 · found via complaint
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected April 30, 2025 · Environmental
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Actual harm · G September 17, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 11, 2024 · Quality of Life and Care
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Potential for harm · D August 6, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 17, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected July 12, 2024 · Resident Rights
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Potential for harm · D June 17, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 19, 2024 · Quality of Life and Care
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Potential for harm · E June 17, 2024
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected July 19, 2024 · Administration
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Potential for harm · D June 17, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 17, 2024
Provide and implement an infection prevention and control program.
Corrected July 19, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 17, 2024 | Fine | $9,318 |
| May 1, 2024 | Fine | $52,932 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225296 · certified since April 17, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.