Puget Sound Care
4001 Capitol Mall Dr Southwest · Olympia, WA · 98502 · 3607549792
108 certified beds For profit - Limited Liability company Chain: Caldera Care
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 1 · $8,018 |
Inspection citations (20 in the current record)
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Potential for harm · D January 23, 2026
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected February 25, 2026 · Resident Rights
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Potential for harm · D January 23, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 23, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 25, 2026 · Quality of Life and Care
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Potential for harm · D January 23, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 25, 2026 · Quality of Life and Care
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Potential for harm · D January 23, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected February 25, 2026 · Quality of Life and Care
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Potential for harm · D January 23, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 25, 2026 · Pharmacy Service
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Potential for harm · D January 23, 2026
Provide and implement an infection prevention and control program.
Corrected February 25, 2026 · Infection Control
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Potential for harm · F July 1, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 1, 2025 · Nutrition and Dietary
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Potential for harm · D November 7, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 16, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 16, 2024 · Quality of Life and Care
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Potential for harm · F November 7, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 16, 2024 · Nutrition and Dietary
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Actual harm · G March 28, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected February 12, 2024 · Pharmacy Service
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Potential for harm · E October 13, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 10, 2023 · Resident Rights
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Potential for harm · D October 13, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected November 10, 2023 · Resident Rights
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Potential for harm · D October 13, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 10, 2023 · Quality of Life and Care
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Potential for harm · D October 13, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 10, 2023 · Pharmacy Service
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Potential for harm · D October 13, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 10, 2023 · Pharmacy Service
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Potential for harm · E October 13, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 10, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 28, 2024 | Fine | $8,018 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505299 · certified since September 27, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.