Puget Sound Care

4001 Capitol Mall Dr Southwest · Olympia, WA · 98502 · 3607549792

108 certified beds For profit - Limited Liability company Chain: Caldera Care

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 56
Serious harm & abuse 20% 94
Staffing 20% 70
Federal penalties 15% 77
Trend 10% 57
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.983.48 min · 4.1 strong
RN hours / resident-day0.560.55–0.75
Weekend hours / resident-day3.46≈ weekday level
Nursing turnover / year53%median 45%
Fines (3-yr window)1 · $8,018

Inspection citations (20 in the current record)

  • Potential for harm · D January 23, 2026

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Corrected February 25, 2026 · Resident Rights

  • Potential for harm · D January 23, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 25, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 23, 2026

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected February 25, 2026 · Resident Assessment and Care Planning

  • Potential for harm · E January 23, 2026

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 25, 2026 · Quality of Life and Care

  • Potential for harm · D January 23, 2026

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 25, 2026 · Quality of Life and Care

  • Potential for harm · D January 23, 2026

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected February 25, 2026 · Quality of Life and Care

  • Potential for harm · D January 23, 2026

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 25, 2026 · Pharmacy Service

  • Potential for harm · D January 23, 2026

    Provide and implement an infection prevention and control program.

    Corrected February 25, 2026 · Infection Control

  • Potential for harm · F July 1, 2025 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 1, 2025 · Nutrition and Dietary

  • Potential for harm · D November 7, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 16, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 7, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 16, 2024 · Quality of Life and Care

  • Potential for harm · D November 7, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected December 16, 2024 · Quality of Life and Care

  • Potential for harm · F November 7, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 16, 2024 · Nutrition and Dietary

  • Actual harm · G March 28, 2024 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected February 12, 2024 · Pharmacy Service

  • Potential for harm · E October 13, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected November 10, 2023 · Resident Rights

  • Potential for harm · D October 13, 2023

    Reasonably accommodate the needs and preferences of each resident.

    Corrected November 10, 2023 · Resident Rights

  • Potential for harm · D October 13, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected November 10, 2023 · Quality of Life and Care

  • Potential for harm · D October 13, 2023

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected November 10, 2023 · Pharmacy Service

  • Potential for harm · D October 13, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 10, 2023 · Pharmacy Service

  • Potential for harm · E October 13, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 10, 2023 · Nutrition and Dietary

Federal penalties

DateTypeAmount / length
March 28, 2024Fine$8,018

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505299 · certified since September 27, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.