Pruitthealth - Toccoa

633 Falls Road · Toccoa, GA · 30577 · 7068868491

181 certified beds For profit - Corporation Chain: Pruitthealth

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 51
Serious harm & abuse 20% 100
Staffing 20% 53
Federal penalties 15% 82
Trend 10% 38
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.033.48 min · 4.1 strong
RN hours / resident-day0.400.55–0.75
Weekend hours / resident-day2.52≈ weekday level
Nursing turnover / year42%median 45%
Fines (3-yr window)none

Inspection citations (26 in the current record)

  • Potential for harm · D August 28, 2025 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected November 21, 2025 · Resident Rights

  • Potential for harm · D August 28, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 23, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 28, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected November 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 21, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 3, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 21, 2024 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 3, 2024 · Resident Rights

  • Potential for harm · D March 21, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected May 3, 2024 · Quality of Life and Care

  • Potential for harm · D March 21, 2024 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 3, 2024 · Pharmacy Service

  • Potential for harm · F March 21, 2024 · found via complaint

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected May 3, 2024 · Nutrition and Dietary

  • Potential for harm · F March 21, 2024 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 3, 2024 · Nutrition and Dietary

  • Potential for harm · E March 21, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected May 3, 2024 · Infection Control

  • Potential for harm · D March 21, 2024 · found via complaint

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected May 3, 2024 · Environmental

  • Potential for harm · D January 26, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected March 3, 2023 · Resident Rights

  • Potential for harm · D January 26, 2023

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected March 3, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 26, 2023

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 3, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 26, 2023

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected March 3, 2023 · Quality of Life and Care

  • Potential for harm · E January 26, 2023

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected March 3, 2023 · Nursing and Physician Services

  • Potential for harm · E January 26, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 3, 2023 · Pharmacy Service

  • Potential for harm · E January 26, 2023

    Provide and implement an infection prevention and control program.

    Corrected March 3, 2023 · Infection Control

  • Potential for harm · D July 19, 2019

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected August 30, 2019 · Resident Rights

  • Potential for harm · D July 19, 2019

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 30, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D July 19, 2019

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected August 30, 2019 · Quality of Life and Care

  • Potential for harm · D July 19, 2019

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 30, 2019 · Quality of Life and Care

  • Potential for harm · D July 19, 2019

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected August 30, 2019 · Quality of Life and Care

  • Potential for harm · D July 19, 2019

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected August 30, 2019 · Quality of Life and Care

  • Potential for harm · F July 19, 2019

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Corrected August 30, 2019 · Nutrition and Dietary

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
August 28, 2025Payment Denial5 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115345 · certified since February 2, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.