Pruitthealth - Palmyra
1904 Palmyra Road · Albany, GA · 31702 · 2298830500
250 certified beds For profit - Limited Liability company Chain: Pruitthealth
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $48,909 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.69 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | 1 · $48,909 |
Inspection citations (32 in the current record)
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Potential for harm · D November 24, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 30, 2025 · Quality of Life and Care
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Potential for harm · D November 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 30, 2025 · Quality of Life and Care
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Potential for harm · E November 24, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected December 30, 2025 · Nutrition and Dietary
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Potential for harm · D November 24, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected December 30, 2025 · Nutrition and Dietary
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Potential for harm · D November 24, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 30, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K May 29, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 18, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K May 29, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 18, 2025 · Quality of Life and Care
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Immediate jeopardy · K May 29, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected July 18, 2025 · Administration
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Immediate jeopardy · K May 29, 2025 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected July 18, 2025 · Administration
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Potential for harm · D May 29, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 18, 2025 · Resident Rights
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Potential for harm · D May 29, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 18, 2025 · Resident Rights
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Potential for harm · E May 29, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 18, 2025 · Resident Rights
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Potential for harm · D May 29, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 18, 2025 · Quality of Life and Care
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Potential for harm · F May 29, 2025 · found via complaint
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected July 18, 2025 · Nutrition and Dietary
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Potential for harm · D May 29, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected July 18, 2025 · Nutrition and Dietary
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Potential for harm · E May 29, 2025 · found via complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected July 18, 2025 · Nutrition and Dietary
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Potential for harm · F May 29, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 18, 2025 · Nutrition and Dietary
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Potential for harm · D September 10, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 25, 2024 · Quality of Life and Care
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Potential for harm · D September 10, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 25, 2024 · Quality of Life and Care
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Potential for harm · D September 10, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected October 25, 2024 · Quality of Life and Care
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Potential for harm · D September 10, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 25, 2024 · Pharmacy Service
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Potential for harm · D February 29, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 14, 2024 · Resident Rights
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Potential for harm · D February 29, 2024 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 14, 2024 · Resident Rights
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Potential for harm · D February 29, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 29, 2025 | Fine | $48,909 |
| May 29, 2025 | Payment Denial | 8 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115628 · certified since January 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.