Pruitthealth-Neuse
1303 Health Drive · New Bern, NC · 28560 · 2526342560
110 certified beds For profit - Limited Liability company Chain: Pruitthealth
Why this verdict
- Federal penalties on record: $43,905 in fines in the last 24 months.
- 6 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.08 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 2.38 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 5 · $200,097 |
Inspection citations (40 in the current record)
-
Potential for harm · D December 18, 2025
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected January 19, 2026 · Nutrition and Dietary
-
Potential for harm · D December 18, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected January 17, 2026 · Environmental
-
No harm found · B June 6, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected June 7, 2025 · Resident Rights
-
Potential for harm · D May 5, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected June 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2025 · Quality of Life and Care
-
Potential for harm · D November 19, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 13, 2024 · Resident Rights
-
Potential for harm · D November 19, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected October 9, 2024 · Pharmacy Service
-
Actual harm · G September 11, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected October 3, 2024 · Pharmacy Service
-
Potential for harm · D September 11, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 3, 2024 · Resident Rights
-
Potential for harm · D September 11, 2024
Ensure each resident receives an accurate assessment.
Corrected October 3, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D September 11, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 3, 2024 · Pharmacy Service
-
Potential for harm · D September 11, 2024
Provide and implement an infection prevention and control program.
Corrected October 3, 2024 · Infection Control
-
Potential for harm · D September 11, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 3, 2024 · Quality of Life and Care
-
Potential for harm · D September 11, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected October 3, 2024 · Pharmacy Service
-
Potential for harm · D April 24, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected May 17, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 24, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 17, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 24, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 17, 2024 · Administration
-
Potential for harm · D April 24, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 17, 2024 · Infection Control
-
No harm found · B April 24, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 17, 2024 · Resident Rights
-
Immediate jeopardy · J March 19, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 24, 2024 · Quality of Life and Care
-
Actual harm · G March 19, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 24, 2024 · Quality of Life and Care
-
Actual harm · G March 19, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 24, 2024 · Pharmacy Service
-
Actual harm · G March 19, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 24, 2024 · Pharmacy Service
-
Potential for harm · D March 19, 2024 · found via complaint
Provide or obtain dental services for each resident.
Corrected April 24, 2024 · Quality of Life and Care
-
Potential for harm · D March 19, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 17, 2024 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 8, 2024 | Fine | $3,468 |
| October 8, 2024 | Fine | $3,468 |
| October 8, 2024 | Payment Denial | 1 days |
| September 11, 2024 | Fine | $36,969 |
| February 21, 2024 | Fine | $44,210 |
| February 21, 2024 | Payment Denial | 30 days |
| July 13, 2023 | Fine | $111,982 |
| July 13, 2023 | Payment Denial | 43 days |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345357 · certified since February 15, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.