Providence Seward Mountain Haven

2203 Oak Street · Seward, AK · 99664 · 9072245241

40 certified beds Government - City Chain: Providence Health & Services

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

77% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 59
Serious harm & abuse 20% 100
Staffing 20% 86
Federal penalties 15% 100
Trend 10% 56
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day7.073.48 min · 4.1 strong
RN hours / resident-day1.980.55–0.75
Weekend hours / resident-day6.19≈ weekday level
Nursing turnover / year77%median 45%
Fines (3-yr window)none

Inspection citations (20 in the current record)

  • Potential for harm · E February 11, 2026 · found via complaint

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected March 28, 2026 · Resident Rights

  • Potential for harm · D September 13, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected November 10, 2024 · Resident Rights

  • Potential for harm · F September 13, 2024

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected November 10, 2024 · Resident Rights

  • Potential for harm · D September 13, 2024

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected November 10, 2024 · Resident Rights

  • Potential for harm · D September 13, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 10, 2024 · Pharmacy Service

  • Potential for harm · D September 13, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 10, 2024 · Nutrition and Dietary

  • Potential for harm · D September 13, 2024

    Provide and implement an infection prevention and control program.

    Corrected November 10, 2024 · Infection Control

  • Potential for harm · E September 13, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 7, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E March 3, 2023

    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Corrected April 17, 2023 · Resident Rights

  • Potential for harm · D March 3, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 17, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 3, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 17, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D March 3, 2023

    Provide activities to meet all resident's needs.

    Corrected April 17, 2023 · Quality of Life and Care

  • Potential for harm · D March 3, 2023

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected April 17, 2023 · Quality of Life and Care

  • Potential for harm · E March 3, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 17, 2023 · Nutrition and Dietary

  • No harm found · C March 3, 2023

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Corrected April 17, 2023 · Resident Rights

  • Potential for harm · D November 12, 2021

    Respond appropriately to all alleged violations.

    Corrected December 27, 2021 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 12, 2021

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 27, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D November 12, 2021

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 27, 2021 · Quality of Life and Care

  • Potential for harm · E November 12, 2021

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected December 27, 2021 · Pharmacy Service

  • Potential for harm · D November 12, 2021

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected December 27, 2021 · Infection Control

Better-scoring options nearby

No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 025024 · certified since January 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.