Premier at the Springs
3600 Richards Road · North Little Rock, AR · 72117 · 5019552108
132 certified beds For profit - Limited Liability company Chain: The Springs Arkansas
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
RN staffing in the bottom 10% nationally
0.26 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.11 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.26 | 0.55–0.75 |
| Weekend hours / resident-day | 3.42 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
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Potential for harm · D August 14, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F August 14, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected September 13, 2025 · Administration
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Potential for harm · E August 14, 2025
Provide and implement an infection prevention and control program.
Corrected September 13, 2025 · Infection Control
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Potential for harm · D August 14, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 13, 2025 · Environmental
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Potential for harm · E August 14, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 13, 2025 · Quality of Life and Care
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No harm found · C August 14, 2025
Post nurse staffing information every day.
Corrected September 13, 2025 · Nursing and Physician Services
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Potential for harm · D December 4, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected December 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 7, 2024 · Resident Rights
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Potential for harm · E May 8, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected June 7, 2024 · Resident Rights
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Potential for harm · E May 8, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 8, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · D May 8, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · E May 8, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · E May 8, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · E May 8, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 7, 2024 · Pharmacy Service
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Potential for harm · E May 8, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected June 7, 2024 · Nutrition and Dietary
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Potential for harm · F May 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 7, 2024 · Nutrition and Dietary
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Potential for harm · E May 8, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected June 7, 2024 · Environmental
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Potential for harm · E May 8, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · E May 8, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 7, 2024 · Resident Rights
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Potential for harm · E March 3, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected March 24, 2023 · Resident Rights
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Potential for harm · E March 3, 2023
Assess the resident when there is a significant change in condition
Corrected March 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · E March 3, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 24, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045357 · certified since March 9, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.