Preferred Care at Wall

2350 Hospital Road · Allenwood, NJ · 08720 · 7326838600

135 certified beds For profit - Corporation Chain: Preferred Care

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

61% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 66
Serious harm & abuse 20% 100
Staffing 20% 64
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.763.48 min · 4.1 strong
RN hours / resident-day0.490.55–0.75
Weekend hours / resident-day3.38≈ weekday level
Nursing turnover / year61%median 45%
Fines (3-yr window)none

Inspection citations (11 in the current record)

  • Potential for harm · D June 9, 2025 · found via complaint

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 25, 2025

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected March 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 25, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected March 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 25, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected March 25, 2025 · Quality of Life and Care

  • Potential for harm · D February 25, 2025

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected March 25, 2025 · Pharmacy Service

  • Potential for harm · F February 25, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 25, 2025 · Nutrition and Dietary

  • Potential for harm · D February 25, 2025

    Provide and implement an infection prevention and control program.

    Corrected March 25, 2025 · Infection Control

  • Potential for harm · D January 24, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 27, 2023 · Nutrition and Dietary

  • Potential for harm · D March 9, 2021

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 13, 2021 · Resident Rights

  • Potential for harm · D March 9, 2021

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 13, 2021 · Pharmacy Service

  • Potential for harm · D March 9, 2021

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected April 13, 2021 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315397 · certified since September 2, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.