Pontiac Nursing Home
303 East River Road · Oswego, NY · 13126 · 3153431800
80 certified beds For profit - Limited Liability company
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 2.84 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Potential for harm · E September 12, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 29, 2025 · Resident Rights
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Potential for harm · E September 12, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 12, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 29, 2025 · Quality of Life and Care
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Potential for harm · D September 12, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 29, 2025 · Quality of Life and Care
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Potential for harm · D September 12, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected October 29, 2025 · Quality of Life and Care
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Potential for harm · D September 12, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 29, 2025 · Quality of Life and Care
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Potential for harm · D September 12, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 29, 2025 · Nutrition and Dietary
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Potential for harm · D September 12, 2025
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected October 29, 2025 · Administration
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Potential for harm · D September 12, 2025
Provide and implement an infection prevention and control program.
Corrected October 29, 2025 · Infection Control
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Potential for harm · F September 12, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 29, 2025 · Nutrition and Dietary
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No harm found · B September 12, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected October 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · E February 15, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 15, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 3, 2024 · Pharmacy Service
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Potential for harm · E February 15, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 3, 2024 · Nutrition and Dietary
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Potential for harm · D February 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 3, 2024 · Nutrition and Dietary
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Potential for harm · D February 15, 2024
Provide and implement an infection prevention and control program.
Corrected April 3, 2024 · Infection Control
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Potential for harm · D February 15, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 3, 2024 · Infection Control
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Potential for harm · D February 15, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 15, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 3, 2024 · Quality of Life and Care
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Potential for harm · D October 14, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 1, 2021 · Quality of Life and Care
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Potential for harm · D October 14, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 1, 2021 · Quality of Life and Care
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Potential for harm · D October 14, 2021
Assist a resident in gaining access to vision and hearing services.
Corrected December 1, 2021 · Quality of Life and Care
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Potential for harm · D October 14, 2021
Provide enough food/fluids to maintain a resident's health.
Corrected December 1, 2021 · Quality of Life and Care
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Potential for harm · D October 14, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 1, 2021 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335590 · certified since January 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.