Pointe Coupee Healthcare
1820 False River Road · New Roads, LA · 70760 · 2256384431
120 certified beds For profit - Limited Liability company Chain: Plantation Management Company
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.15 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.02 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.15 | 0.55–0.75 |
| Weekend hours / resident-day | 2.56 | ≈ weekday level |
| Nursing turnover / year | 30% | median 45% |
| Fines (3-yr window) | 1 · $17,345 |
Inspection citations (20 in the current record)
-
Potential for harm · E March 5, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 10, 2026 · Resident Rights
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Immediate jeopardy · K September 5, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 18, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K September 5, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected August 18, 2025 · Pharmacy Service
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Potential for harm · D December 6, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 1, 2025 · Resident Rights
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Potential for harm · E December 6, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 1, 2025 · Resident Rights
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Potential for harm · D December 6, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 1, 2025 · Resident Rights
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Potential for harm · D December 6, 2024
Ensure each resident receives an accurate assessment.
Corrected January 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 6, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 6, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 6, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 1, 2025 · Quality of Life and Care
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Potential for harm · D December 6, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 1, 2025 · Quality of Life and Care
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Potential for harm · E December 6, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 1, 2025 · Quality of Life and Care
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Potential for harm · E December 6, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 1, 2025 · Nursing and Physician Services
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Potential for harm · D December 6, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected January 1, 2025 · Administration
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Potential for harm · D December 6, 2024
Keep all essential equipment working safely.
Corrected January 1, 2025 · Environmental
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No harm found · B December 6, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 1, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · E August 9, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 15, 2023 · Quality of Life and Care
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Potential for harm · E June 12, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 21, 2023 · Resident Rights
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Potential for harm · D June 12, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 26, 2023 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 5, 2025 | Fine | $17,345 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195620 · certified since May 19, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.