Pocahontas Center
5 Everett Tibbs Road · Marlinton, WV · 24954 · 3047997375
68 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $203,258 in fines in the last 24 months.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$203,258 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 2.61 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 3 · $203,258 |
Inspection citations (55 in the current record)
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Potential for harm · D February 2, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 19, 2026 · Resident Rights
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Immediate jeopardy · J December 17, 2025 · found via complaint
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected January 13, 2026 · Nutrition and Dietary
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Immediate jeopardy · J November 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 13, 2025 · Quality of Life and Care
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Potential for harm · D November 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · D November 5, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · E November 5, 2025
The resident has the right to receive notices in a format and a language he or she understands.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · D November 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · D November 5, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 5, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · D November 5, 2025
Ensure each resident receives an accurate assessment.
Corrected December 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E November 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 13, 2025 · Quality of Life and Care
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Potential for harm · D November 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 13, 2025 · Quality of Life and Care
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Potential for harm · D November 5, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 13, 2025 · Nutrition and Dietary
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Potential for harm · E November 5, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E November 5, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected December 13, 2025 · Administration
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Potential for harm · D November 5, 2025
Provide and implement an infection prevention and control program.
Corrected December 13, 2025 · Infection Control
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Potential for harm · D November 5, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F November 5, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected December 13, 2025 · Nursing and Physician Services
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Potential for harm · D November 5, 2025 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected December 13, 2025 · Nursing and Physician Services
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Potential for harm · F November 5, 2025 · found via complaint
Post nurse staffing information every day.
Corrected December 13, 2025 · Nursing and Physician Services
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Immediate jeopardy · K August 1, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 1, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 5, 2024 · Resident Rights
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Potential for harm · D August 1, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected September 5, 2024 · Resident Rights
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Potential for harm · D August 1, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 5, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 5, 2025 | Fine | $12,740 |
| November 5, 2025 | Fine | $14,020 |
| August 1, 2024 | Fine | $176,498 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515183 · certified since February 1, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.