Plymouth Village
819 Salem Drive · Redlands, CA · 92373 · 9097931233
48 certified beds Non profit - Corporation Chain: Humangood Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.29 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.54 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.29 | 0.55–0.75 |
| Weekend hours / resident-day | 4.11 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Potential for harm · D June 19, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 10, 2025 · Resident Rights
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Potential for harm · D June 19, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 10, 2025 · Quality of Life and Care
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Potential for harm · D June 19, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 10, 2025 · Pharmacy Service
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Potential for harm · F June 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 10, 2025 · Nutrition and Dietary
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Potential for harm · D June 19, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · F June 19, 2025
Provide and implement an infection prevention and control program.
Corrected July 10, 2025 · Infection Control
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Potential for harm · D April 26, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected May 20, 2024 · Quality of Life and Care
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Potential for harm · F April 26, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 20, 2024 · Nursing and Physician Services
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Potential for harm · D April 26, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 20, 2024 · Pharmacy Service
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Potential for harm · D April 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 20, 2024 · Pharmacy Service
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Potential for harm · F April 26, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 20, 2024 · Nutrition and Dietary
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Potential for harm · F April 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 20, 2024 · Nutrition and Dietary
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Potential for harm · D April 26, 2024
Provide and implement an infection prevention and control program.
Corrected May 20, 2024 · Infection Control
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Potential for harm · D March 10, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected April 18, 2023 · Resident Rights
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Potential for harm · D March 10, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 18, 2023 · Resident Rights
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Potential for harm · D March 10, 2023
Ensure each resident receives an accurate assessment.
Corrected April 18, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 18, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 18, 2023 · Quality of Life and Care
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Potential for harm · D March 10, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 18, 2023 · Pharmacy Service
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Potential for harm · F March 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 18, 2023 · Nutrition and Dietary
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Potential for harm · D March 10, 2023
Provide and implement an infection prevention and control program.
Corrected April 18, 2023 · Infection Control
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Potential for harm · D March 10, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 18, 2023 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055914 · certified since March 29, 1968. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.