Plymouth Harborside Healthcare
19 Obery Street · Plymouth, MA · 02360 · 5087474790
101 certified beds For profit - Limited Liability company Chain: Next Step Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $317,275 in fines in the last 24 months.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$317,275 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.08 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.61 | 0.55–0.75 |
| Weekend hours / resident-day | 2.67 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 6 · $359,529 |
Inspection citations (58 in the current record)
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Immediate jeopardy · J February 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 6, 2026 · Resident Rights
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Potential for harm · D February 13, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 6, 2026 · Resident Rights
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Potential for harm · D February 13, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 13, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 13, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · E February 13, 2026
Provide care or services that was trauma informed and/or culturally competent.
Corrected March 6, 2026 · Quality of Life and Care
-
Potential for harm · E February 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 6, 2026 · Nutrition and Dietary
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Potential for harm · E February 13, 2026
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected March 6, 2026 · Administration
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Potential for harm · E February 13, 2026
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected March 6, 2026 · Administration
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Potential for harm · F February 13, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 6, 2026 · Administration
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Potential for harm · E February 13, 2026
Provide and implement an infection prevention and control program.
Corrected March 6, 2026 · Infection Control
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Potential for harm · E December 4, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 26, 2025 · Quality of Life and Care
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Actual harm · G September 16, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 16, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 16, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 6, 2025 · Resident Assessment and Care Planning
-
Actual harm · G August 5, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 22, 2025 · Resident Assessment and Care Planning
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Actual harm · G August 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · D October 23, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected November 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 23, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 15, 2024 · Quality of Life and Care
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Potential for harm · E October 23, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 15, 2024 · Quality of Life and Care
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Potential for harm · D October 23, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 15, 2024 · Quality of Life and Care
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Potential for harm · D October 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 15, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 13, 2026 | Fine | $108,940 |
| September 16, 2025 | Fine | $197,977 |
| August 5, 2025 | Fine | $10,358 |
| November 14, 2023 | Fine | $11,638 |
| August 30, 2023 | Fine | $15,269 |
| August 30, 2023 | Fine | $15,347 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225284 · certified since March 1, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.