Pleasant View Nursing Home

470 Rainbow Drive, · Rock Port, MO · 64482 · 6607446252

60 certified beds For profit - Corporation Chain: Prime Healthcare Management

Why this verdict

  • Staffing levels are well below research benchmarks for safe care.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The composite number cleared 73 points, but Recommended is gated: staffing below the Recommended bar. That rule is part of the published method.

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Red flags

RN staffing in the bottom 10% nationally

0.23 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Total nurse staffing below 3.0 hours per resident-day

2.47 reported hours vs the 3.48 minimum CMS's own staffing study recommends.

Score breakdown

Inspection record 30% of score 58
Serious harm & abuse 20% 100
Staffing 20% 40
Federal penalties 15% 100
Trend 10% 89
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day2.473.48 min · 4.1 strong
RN hours / resident-day0.230.55–0.75
Weekend hours / resident-day2.30≈ weekday level
Nursing turnover / year38%median 45%
Fines (3-yr window)none

Inspection citations (24 in the current record)

  • Potential for harm · E May 22, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected June 20, 2025 · Resident Rights

  • Potential for harm · E May 22, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected June 20, 2025 · Quality of Life and Care

  • Potential for harm · E May 22, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected June 20, 2025 · Pharmacy Service

  • Potential for harm · E April 10, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 1, 2024 · Resident Rights

  • Potential for harm · E April 10, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 1, 2024 · Resident Rights

  • Potential for harm · E April 10, 2024

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected May 1, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E April 10, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected May 1, 2024 · Resident Rights

  • Potential for harm · E April 10, 2024

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected May 1, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E April 10, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 1, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E April 10, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 1, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E April 10, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected May 1, 2024 · Quality of Life and Care

  • Potential for harm · D April 10, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected May 1, 2024 · Quality of Life and Care

  • Potential for harm · E April 10, 2024

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected May 1, 2024 · Quality of Life and Care

  • Potential for harm · E April 10, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected May 1, 2024 · Pharmacy Service

  • Potential for harm · E April 10, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 1, 2024 · Pharmacy Service

  • Potential for harm · D April 10, 2024

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Corrected May 1, 2024 · Nutrition and Dietary

  • Potential for harm · E April 10, 2024

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected May 1, 2024 · Nutrition and Dietary

  • Potential for harm · E April 10, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 1, 2024 · Nutrition and Dietary

  • Potential for harm · D April 10, 2024

    Provide and implement an infection prevention and control program.

    Corrected May 1, 2024 · Infection Control

  • Potential for harm · D February 8, 2023

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected March 30, 2023 · Resident Rights

  • Potential for harm · D February 8, 2023

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected March 30, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D February 8, 2023

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Corrected March 30, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D February 8, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 30, 2023 · Quality of Life and Care

  • Potential for harm · E February 8, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 30, 2023 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265744 · certified since December 1, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.