Plaza West Healthcare and Rehab
1570 Sw Westport Drive · Topeka, KS · 66604 · 7852716700
151 certified beds For profit - Limited Liability company Chain: Recover-Care Healthcare Part of a CCRC
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | 10 · $93,073 |
Inspection citations (67 in the current record)
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Potential for harm · D March 19, 2025 · found via complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 9, 2025 · Resident Rights
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Potential for harm · E March 19, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 9, 2025 · Resident Rights
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Potential for harm · D March 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2025 · found via complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected May 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 19, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 19, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 19, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · E March 19, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · F March 19, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 9, 2025 · Nursing and Physician Services
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Potential for harm · D March 19, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 9, 2025 · Pharmacy Service
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Potential for harm · D March 19, 2025 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 9, 2025 · Pharmacy Service
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Potential for harm · D March 19, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 9, 2025 · Pharmacy Service
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Potential for harm · D March 19, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 9, 2025 · Pharmacy Service
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Potential for harm · D March 19, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 9, 2025 · Pharmacy Service
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Potential for harm · E March 19, 2025 · found via complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected May 9, 2025 · Nutrition and Dietary
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Potential for harm · D March 19, 2025 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected May 9, 2025 · Administration
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Potential for harm · E March 19, 2025 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 9, 2025 · Administration
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Potential for harm · D March 19, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 9, 2025 · Infection Control
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Potential for harm · D January 28, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · D September 30, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 29, 2024 · Resident Rights
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Potential for harm · D September 30, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 29, 2024 · Infection Control
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Potential for harm · E September 30, 2024 · found via complaint
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected October 29, 2024 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 20, 2024 | Fine | $4,893 |
| February 12, 2024 | Fine | $4,893 |
| January 22, 2024 | Fine | $14,679 |
| January 8, 2024 | Fine | $4,516 |
| January 2, 2024 | Fine | $3,846 |
| December 11, 2023 | Fine | $9,440 |
| November 20, 2023 | Fine | $2,470 |
| November 13, 2023 | Fine | $2,117 |
| October 23, 2023 | Fine | $4,233 |
| October 9, 2023 | Fine | $41,986 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 175255 · certified since May 28, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.