Pine View Care Center

400 County Rd R · Black River Falls, WI · 54615 · 7152845396

95 certified beds For profit - Limited Liability company Chain: Real Property Health Facilities

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 51
Serious harm & abuse 20% 100
Staffing 20% 82
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.773.48 min · 4.1 strong
RN hours / resident-day1.010.55–0.75
Weekend hours / resident-day3.28≈ weekday level
Nursing turnover / year19%median 45%
Fines (3-yr window)none

Inspection citations (22 in the current record)

  • Potential for harm · D April 29, 2026 · found via complaint

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Deficient, Provider has no plan of correction · Resident Rights

  • Potential for harm · D April 29, 2026 · found via complaint

    Respond appropriately to all alleged violations.

    Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 29, 2026 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Deficient, Provider has no plan of correction · Resident Assessment and Care Planning

  • Potential for harm · D April 29, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Deficient, Provider has no plan of correction · Quality of Life and Care

  • Potential for harm · D April 29, 2026 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Deficient, Provider has no plan of correction · Pharmacy Service

  • Potential for harm · D April 29, 2026 · found via complaint

    Ensure that residents are free from significant medication errors.

    Deficient, Provider has no plan of correction · Pharmacy Service

  • Potential for harm · F April 29, 2026 · found via complaint

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Deficient, Provider has no plan of correction · Nutrition and Dietary

  • Potential for harm · D March 23, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 15, 2026 · Quality of Life and Care

  • Potential for harm · D March 23, 2026 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected April 15, 2026 · Pharmacy Service

  • Potential for harm · D December 3, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 3, 2025 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 3, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 3, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 3, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 19, 2025 · Quality of Life and Care

  • Potential for harm · F September 17, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 10, 2025 · Nutrition and Dietary

  • Potential for harm · D July 3, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected August 1, 2024 · Resident Rights

  • Potential for harm · D July 3, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected August 1, 2024 · Pharmacy Service

  • Potential for harm · D July 3, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 1, 2024 · Nutrition and Dietary

  • Potential for harm · D March 28, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 25, 2024 · Resident Rights

  • Potential for harm · D March 28, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 25, 2024 · Quality of Life and Care

  • Potential for harm · D March 28, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected April 25, 2024 · Quality of Life and Care

  • Potential for harm · D March 28, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 25, 2024 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525409 · certified since October 1, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.