Pine Haven Rehabilitation and Wellness Center
4525 St Stephens Road · Eight Mile, AL · 36613 · 2514520996
172 certified beds For profit - Individual Chain: Norbert Bennett & Donald Denz
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 2.94 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · D May 31, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 19, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected November 23, 2022 · Resident Rights
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Potential for harm · D October 19, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 23, 2022 · Resident Rights
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Potential for harm · E October 19, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 23, 2022 · Resident Rights
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Potential for harm · D October 19, 2022
Ensure each resident receives an accurate assessment.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 23, 2022 · Quality of Life and Care
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Potential for harm · D October 19, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D June 8, 2021
Ensure each resident receives an accurate assessment.
Corrected July 9, 2021 · Resident Assessment and Care Planning
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Potential for harm · D June 8, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 9, 2021 · Quality of Life and Care
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Potential for harm · D June 8, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 9, 2021 · Quality of Life and Care
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Potential for harm · D June 8, 2021
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 9, 2021 · Pharmacy Service
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Potential for harm · F June 8, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 9, 2021 · Pharmacy Service
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Potential for harm · D June 8, 2021
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected July 9, 2021 · Administration
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Potential for harm · F June 8, 2021
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected July 9, 2021 · Environmental
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Potential for harm · D April 11, 2019
Reasonably accommodate the needs and preferences of each resident.
Corrected May 16, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 16, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 16, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 16, 2019 · Resident Rights
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Potential for harm · D April 11, 2019
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected May 16, 2019 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2019
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected May 16, 2019 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 16, 2019 · Quality of Life and Care
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Potential for harm · D April 11, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 16, 2019 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 015183 · certified since May 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.