Pilgrim Manor
52 Missionary Rd · Cromwell, CT · 06416 · 8606355511
60 certified beds Non profit - Corporation Chain: Covenant Living Part of a CCRC
- Staffing hours comfortably above national benchmarks.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.82 | 0.55–0.75 |
| Weekend hours / resident-day | 3.63 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 1 · $12,048 |
Inspection citations (16 in the current record)
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Potential for harm · D May 1, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 22, 2025 · Resident Rights
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Potential for harm · D May 1, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 1, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 1, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 14, 2024 · Resident Assessment and Care Planning
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Actual harm · G April 23, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 23, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 23, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D April 23, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 23, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 16, 2024 · Quality of Life and Care
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Potential for harm · D January 31, 2020
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 28, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 31, 2020
Respond appropriately to all alleged violations.
Corrected February 28, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 31, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 28, 2020 · Resident Assessment and Care Planning
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No harm found · B January 31, 2020
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected February 28, 2020 · Resident Assessment and Care Planning
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Potential for harm · E March 7, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 27, 2019 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 23, 2024 | Fine | $12,048 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075306 · certified since February 1, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.