Pavilion of Ottawa
704 East Glover Street · Ottawa, IL · 61350 · 8154347144
135 certified beds For profit - Individual Chain: Pavilion Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D February 20, 2026 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 26, 2026 · Resident Rights
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Potential for harm · E August 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 9, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 9, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 9, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 9, 2025 · Quality of Life and Care
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Potential for harm · E August 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 9, 2025 · Pharmacy Service
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Potential for harm · F August 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 9, 2025 · Nutrition and Dietary
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Potential for harm · E August 28, 2025
Provide and implement an infection prevention and control program.
Corrected September 9, 2025 · Infection Control
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Actual harm · G April 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 14, 2025 · Quality of Life and Care
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Potential for harm · D October 24, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected November 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 24, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 13, 2024 · Quality of Life and Care
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Potential for harm · E October 24, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 13, 2024 · Quality of Life and Care
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Potential for harm · E September 29, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 11, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 29, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 11, 2023 · Quality of Life and Care
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Potential for harm · D September 29, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 11, 2023 · Pharmacy Service
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Potential for harm · F September 29, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 10, 2023 · Nutrition and Dietary
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Potential for harm · F July 27, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 2, 2023 · Infection Control
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Potential for harm · D June 1, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 9, 2023 · Resident Rights
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145426 · certified since June 4, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.