Pavilion at Villa Pueblo, the
855 Hunter Dr · Pueblo, CO · 81001 · 7192533700
90 certified beds For profit - Corporation Chain: Frontline Management Part of a CCRC
Why this verdict
- Federal penalties on record: $13,260 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
67% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.87 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 67% | median 45% |
| Fines (3-yr window) | 2 · $41,772 |
Inspection citations (31 in the current record)
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Potential for harm · D December 4, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected December 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 4, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 5, 2025 · Quality of Life and Care
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Potential for harm · E December 4, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 5, 2025 · Nutrition and Dietary
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Potential for harm · E December 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 5, 2025 · Nutrition and Dietary
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Potential for harm · E December 4, 2025
Provide and implement an infection prevention and control program.
Corrected December 5, 2025 · Infection Control
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Potential for harm · D December 4, 2025
Implement a program that monitors antibiotic use.
Corrected December 5, 2025 · Infection Control
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Potential for harm · D May 15, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 15, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 15, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 11, 2025 · Quality of Life and Care
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Potential for harm · D May 15, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 11, 2025 · Resident Assessment and Care Planning
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Actual harm · G December 14, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 11, 2024 · Quality of Life and Care
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Potential for harm · D December 14, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 11, 2024 · Quality of Life and Care
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Potential for harm · D December 14, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 11, 2024 · Quality of Life and Care
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Potential for harm · F December 14, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 11, 2024 · Nursing and Physician Services
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Potential for harm · D December 14, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected January 11, 2024 · Pharmacy Service
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Potential for harm · E December 14, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 11, 2024 · Nutrition and Dietary
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Potential for harm · F December 14, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 11, 2024 · Infection Control
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Potential for harm · D August 9, 2023 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected September 6, 2023 · Quality of Life and Care
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Potential for harm · E August 9, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 6, 2023 · Nutrition and Dietary
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Potential for harm · F August 9, 2023 · found via complaint
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected September 6, 2023 · Infection Control
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Actual harm · G September 1, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 1, 2022 · Quality of Life and Care
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Actual harm · G September 1, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 1, 2022 · Quality of Life and Care
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Potential for harm · D September 1, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 1, 2022 · Resident Rights
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Potential for harm · E September 1, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 1, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 1, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 1, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 4, 2025 | Fine | $13,260 |
| December 4, 2025 | Payment Denial | 33 days |
| December 14, 2023 | Fine | $28,512 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 065121 · certified since May 30, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.