Pavilion at Jacksonville, the
1771 Edgewood Ave W · Jacksonville, FL · 32218 · 9047667436
60 certified beds For profit - Limited Liability company Chain: The Pavilion Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.08 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Potential for harm · F March 12, 2026
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 7, 2026 · Nutrition and Dietary
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Potential for harm · F March 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 7, 2026 · Nutrition and Dietary
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Potential for harm · D March 12, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 7, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Provide and implement an infection prevention and control program.
Corrected May 7, 2026 · Infection Control
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Potential for harm · D May 2, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected May 31, 2024 · Nutrition and Dietary
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Potential for harm · F May 2, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 31, 2024 · Nutrition and Dietary
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Potential for harm · D May 2, 2024 · found via complaint
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected May 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 12, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 5, 2022 · Pharmacy Service
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Potential for harm · D May 12, 2022
Ensure that residents are free from significant medication errors.
Corrected June 5, 2022 · Pharmacy Service
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Potential for harm · F May 12, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 5, 2022 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105826 · certified since August 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.