Parkwood Health Care Facility
3301 Stadium Drive · Phenix City, AL · 36867 · 3342970237
74 certified beds For profit - Limited Liability company Chain: Crowne Health Care
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
-
Potential for harm · D February 13, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 5, 2026 · Resident Rights
-
Potential for harm · D February 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 5, 2026 · Resident Assessment and Care Planning
-
Potential for harm · F February 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 5, 2026 · Nutrition and Dietary
-
Potential for harm · D February 13, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 31, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 5, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 9, 2020 · Resident Rights
-
Potential for harm · D December 5, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 9, 2020 · Quality of Life and Care
-
Potential for harm · D October 25, 2018
Honor the resident's right to manage his or her financial affairs.
Corrected November 29, 2018 · Resident Rights
-
Potential for harm · D October 25, 2018
Keep residents' personal and medical records private and confidential.
Corrected November 29, 2018 · Resident Rights
-
Potential for harm · D October 25, 2018
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 29, 2018 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 25, 2018
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 29, 2018 · Pharmacy Service
-
Potential for harm · F October 25, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 29, 2018 · Nutrition and Dietary
-
Potential for harm · D October 25, 2018
Provide and implement an infection prevention and control program.
Corrected November 29, 2018 · Infection Control
-
No harm found · C October 25, 2018
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected November 29, 2018 · Resident Rights
-
No harm found · C October 25, 2018
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected November 29, 2018 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 015179 · certified since July 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.