Parkway Pavilion Health and Rehabilitation Center
1157 Enfield Street · Enfield, CT · 06082 · 8607451641
130 certified beds For profit - Partnership
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 4 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.24 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | 1 · $8,018 |
Inspection citations (52 in the current record)
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Potential for harm · D April 1, 2026 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected April 24, 2026 · Nursing and Physician Services
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Potential for harm · D November 28, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 12, 2025 · Quality of Life and Care
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Actual harm · G June 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 21, 2025 · Quality of Life and Care
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Potential for harm · D April 8, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 12, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected December 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 12, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 21, 2024 · Resident Rights
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Potential for harm · D September 11, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 11, 2024
Respond appropriately to all alleged violations.
Corrected October 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 11, 2024
Ensure each resident receives an accurate assessment.
Corrected October 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 11, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 11, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 21, 2024 · Quality of Life and Care
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Potential for harm · D September 11, 2024
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected October 21, 2024 · Quality of Life and Care
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Potential for harm · D September 11, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected October 21, 2024 · Quality of Life and Care
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Potential for harm · D September 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 21, 2024 · Quality of Life and Care
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Potential for harm · F September 11, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected October 21, 2024 · Nursing and Physician Services
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Potential for harm · D September 11, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected October 21, 2024 · Quality of Life and Care
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Potential for harm · E September 11, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 21, 2024 · Pharmacy Service
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Potential for harm · D September 11, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 21, 2024 · Pharmacy Service
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Potential for harm · D September 11, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 21, 2024 · Pharmacy Service
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Potential for harm · F September 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 21, 2024 · Nutrition and Dietary
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Potential for harm · D September 11, 2024
Dispose of garbage and refuse properly.
Corrected October 21, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 8, 2024 | Fine | $8,018 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075195 · certified since April 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.