Parkway Health and Rehabilitation Center
200 South Parkway West · Memphis, TN · 38109 · 9019427456
120 certified beds For profit - Limited Liability company Chain: Wellington Health Care Services
Why this verdict
- Federal penalties on record: $67,587 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$67,587 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 2.73 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 2 · $139,562 |
Inspection citations (19 in the current record)
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Potential for harm · D March 17, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected March 25, 2026 · Administration
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Potential for harm · D August 5, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected September 9, 2025 · Resident Rights
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Potential for harm · D August 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 9, 2025 · Quality of Life and Care
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Potential for harm · D August 5, 2025
Provide and implement an infection prevention and control program.
Corrected September 9, 2025 · Infection Control
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Potential for harm · D August 5, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 9, 2025 · Environmental
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Potential for harm · D February 27, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 27, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 25, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 25, 2025 · Quality of Life and Care
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Potential for harm · E February 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 25, 2025 · Nutrition and Dietary
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Actual harm · G August 21, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G August 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 28, 2024 · Quality of Life and Care
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Actual harm · G August 21, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 21, 2024
Ensure each resident receives an accurate assessment.
Corrected September 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected September 28, 2024 · Quality of Life and Care
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Potential for harm · D August 21, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected November 2, 2024 · Quality of Life and Care
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Potential for harm · D August 21, 2024
Help the resident make transportation arrangements to and from radiology services.
Corrected September 28, 2024 · Administration
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Potential for harm · D August 21, 2024
Provide and implement an infection prevention and control program.
Corrected September 28, 2024 · Infection Control
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Potential for harm · D August 21, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected September 28, 2024 · Environmental
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Potential for harm · D August 21, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected September 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 21, 2024 | Fine | $67,587 |
| August 21, 2024 | Payment Denial | 43 days |
| July 5, 2023 | Fine | $71,975 |
| July 5, 2023 | Payment Denial | 34 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445387 · certified since August 12, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.