Panorama City Conv & Rehab Ctr
1600 Sleater Kinney Road Se · Lacey, WA · 98503 · 3604560111
155 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- 3 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.95 | 0.55–0.75 |
| Weekend hours / resident-day | 4.11 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 2 · $42,904 |
Inspection citations (25 in the current record)
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Actual harm · G January 27, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 25, 2026 · Quality of Life and Care
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Potential for harm · D January 27, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected February 25, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 25, 2026 · Quality of Life and Care
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Potential for harm · F January 27, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 25, 2026 · Nutrition and Dietary
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Potential for harm · E January 27, 2026
Implement a program that monitors antibiotic use.
Corrected February 25, 2026 · Infection Control
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Potential for harm · D July 18, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 18, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 12, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D January 17, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected February 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 17, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 15, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 15, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected November 22, 2024 · Quality of Life and Care
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Potential for harm · E October 15, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 22, 2024 · Pharmacy Service
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Potential for harm · E October 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 22, 2024 · Nutrition and Dietary
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Potential for harm · D October 15, 2024
Provide and implement an infection prevention and control program.
Corrected November 22, 2024 · Infection Control
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Actual harm · G June 11, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · E June 11, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 13, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected December 22, 2023 · Resident Rights
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Potential for harm · D November 13, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected December 22, 2023 · Resident Rights
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Potential for harm · D November 13, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 13, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 13, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 22, 2023 · Quality of Life and Care
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Potential for harm · D November 13, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 22, 2023 · Pharmacy Service
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Potential for harm · E November 13, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 22, 2023 · Nutrition and Dietary
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Potential for harm · E November 13, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected December 22, 2023 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 27, 2026 | Fine | $31,714 |
| May 12, 2025 | Fine | $11,190 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505059 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.