Palmer Healthcare Center
250 Shearer Street · Palmer, MA · 01069 · 4132899887
61 certified beds For profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.04 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.57 | 0.55–0.75 |
| Weekend hours / resident-day | 2.75 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · D January 6, 2026
Give the resident's representative the ability to exercise the resident's rights.
Corrected January 26, 2026 · Resident Rights
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Potential for harm · D January 6, 2026
Ensure each resident receives an accurate assessment.
Corrected January 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 16, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected December 10, 2025 · Resident Rights
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Potential for harm · D December 16, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 2, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 26, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · D September 26, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · D September 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 1, 2024 · Quality of Life and Care
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Potential for harm · D September 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 1, 2024 · Quality of Life and Care
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Potential for harm · D September 26, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected November 1, 2024 · Nutrition and Dietary
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Potential for harm · F September 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 1, 2024 · Nutrition and Dietary
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Potential for harm · D September 26, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected November 1, 2024 · Environmental
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Potential for harm · D August 10, 2023
Plan the resident's discharge to meet the resident's goals and needs.
Corrected August 25, 2023 · Resident Assessment and Care Planning
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Potential for harm · F August 10, 2023
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected August 25, 2023 · Nutrition and Dietary
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Potential for harm · D June 27, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225763 · certified since February 15, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.