Palm Village Retirement Comm.
703 W Herbert Ave · Reedley, CA · 93654 · 5596386933
120 certified beds Non profit - Church related Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
RN staffing in the bottom 10% nationally
0.23 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.44 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.23 | 0.55–0.75 |
| Weekend hours / resident-day | 3.95 | ≈ weekday level |
| Nursing turnover / year | 29% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (33 in the current record)
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Potential for harm · D July 29, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 29, 2025 · Resident Rights
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Potential for harm · E July 29, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected August 29, 2025 · Resident Rights
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Potential for harm · E July 29, 2025
Ensure each resident receives an accurate assessment.
Corrected August 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 29, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 29, 2025
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected August 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 29, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 29, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 29, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 29, 2025 · Pharmacy Service
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Potential for harm · E July 29, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected August 29, 2025 · Pharmacy Service
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Potential for harm · F July 29, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 29, 2025 · Pharmacy Service
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Potential for harm · F July 29, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected August 29, 2025 · Nutrition and Dietary
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Potential for harm · F July 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 29, 2025 · Nutrition and Dietary
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Potential for harm · E July 29, 2025
Provide and implement an infection prevention and control program.
Corrected August 29, 2025 · Infection Control
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Potential for harm · D May 22, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · F August 2, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 1, 2024 · Resident Rights
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Potential for harm · F August 2, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected September 1, 2024 · Resident Rights
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Potential for harm · F August 2, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected September 1, 2024 · Nursing and Physician Services
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Actual harm · G July 22, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 16, 2019 · Quality of Life and Care
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Potential for harm · E July 22, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 16, 2019 · Resident Rights
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Potential for harm · E July 22, 2019
Keep residents' personal and medical records private and confidential.
Corrected October 16, 2019 · Resident Rights
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Potential for harm · D July 22, 2019
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected October 16, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E July 22, 2019
Ensure each resident receives an accurate assessment.
Corrected October 16, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 22, 2019
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 16, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 22, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 16, 2019 · Resident Assessment and Care Planning
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Potential for harm · E July 22, 2019
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 16, 2019 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555513 · certified since April 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.