Ozark Riverview Manor

1200 West Hall, · Ozark, MO · 65721 · 4175816025

90 certified beds Non profit - Corporation

  • Inspection results have improved across recent cycles.

Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

72% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 48
Serious harm & abuse 20% 94
Staffing 20% 58
Federal penalties 15% 69
Trend 10% 78
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.533.48 min · 4.1 strong
RN hours / resident-day0.560.55–0.75
Weekend hours / resident-day2.96≈ weekday level
Nursing turnover / year72%median 45%
Fines (3-yr window)1 · $30,319

Inspection citations (20 in the current record)

  • Potential for harm · E December 17, 2025

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected January 30, 2026 · Resident Rights

  • Potential for harm · E December 17, 2025

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Corrected January 30, 2026 · Resident Rights

  • Potential for harm · D December 17, 2025

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected January 30, 2026 · Resident Rights

  • Potential for harm · D December 17, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · D December 17, 2025

    Provide activities to meet all resident's needs.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · E December 17, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · E December 17, 2025

    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Corrected January 30, 2026 · Nursing and Physician Services

  • Potential for harm · E December 17, 2025

    Provide or get specialized rehabilitative services as required for a resident.

    Corrected January 30, 2026 · Quality of Life and Care

  • Potential for harm · E December 17, 2025

    Provide and implement an infection prevention and control program.

    Corrected January 30, 2026 · Infection Control

  • No harm found · C December 17, 2025

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Corrected January 30, 2026 · Resident Rights

  • Potential for harm · D April 18, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 10, 2024 · Pharmacy Service

  • Potential for harm · D February 26, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected April 9, 2024 · Quality of Life and Care

  • Potential for harm · D February 26, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected April 9, 2024 · Quality of Life and Care

  • Potential for harm · D February 26, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 9, 2024 · Quality of Life and Care

  • Potential for harm · E February 26, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected April 9, 2024 · Pharmacy Service

  • Potential for harm · E February 26, 2024

    Ensure that residents are free from significant medication errors.

    Corrected April 9, 2024 · Pharmacy Service

  • Potential for harm · E February 26, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 9, 2024 · Infection Control

  • Potential for harm · E August 25, 2023 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected September 11, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J August 1, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 2, 2023 · Quality of Life and Care

  • Potential for harm · D January 10, 2022

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected February 3, 2022 · Quality of Life and Care

Federal penalties

DateTypeAmount / length
August 1, 2023Fine$30,319

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265464 · certified since August 5, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.