Otterbein Sunset Village
9640 Sylvania-Metamora Road · Sylvania, OH · 43560 · 4197241200
50 certified beds Non profit - Corporation Chain: Otterbein Seniorlife Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.84 | 0.55–0.75 |
| Weekend hours / resident-day | 3.40 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D February 19, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected March 10, 2026 · Pharmacy Service
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Potential for harm · D February 19, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 10, 2026 · Pharmacy Service
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Potential for harm · D February 19, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 10, 2026 · Resident Assessment and Care Planning
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Potential for harm · D September 4, 2025 · found via complaint
Provide appropriate foot care.
Corrected October 6, 2025 · Quality of Life and Care
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Potential for harm · D September 4, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 2, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 24, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 24, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 24, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 22, 2024 · Resident Rights
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Potential for harm · D October 24, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 22, 2024 · Quality of Life and Care
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Potential for harm · D October 24, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 22, 2024 · Nutrition and Dietary
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Potential for harm · E October 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 22, 2024 · Nutrition and Dietary
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Potential for harm · D October 24, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected November 22, 2024 · Infection Control
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Potential for harm · D October 24, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected November 22, 2024 · Pharmacy Service
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Potential for harm · F October 24, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 22, 2024 · Infection Control
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Potential for harm · E October 24, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected November 22, 2024 · Environmental
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Potential for harm · D December 28, 2023 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected January 8, 2024 · Nutrition and Dietary
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Potential for harm · D December 28, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 8, 2024 · Infection Control
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Potential for harm · F November 30, 2023 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected December 14, 2023 · Nursing and Physician Services
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Potential for harm · D November 30, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 14, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 10, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 27, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 10, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 27, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 18, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 9, 2022 · Resident Rights
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Potential for harm · D October 18, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 9, 2022 · Quality of Life and Care
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Potential for harm · E October 18, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 9, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366242 · certified since March 20, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.