Otterbein St Marys Retirement Community
11230 State Route 364 · St Marys, OH · 45885 · 4193946330
53 certified beds For profit - Corporation Chain: Otterbein Seniorlife Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.82 | 0.55–0.75 |
| Weekend hours / resident-day | 3.24 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
-
Potential for harm · D April 3, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 18, 2024 · Quality of Life and Care
-
Potential for harm · D January 11, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 26, 2024 · Quality of Life and Care
-
Actual harm · G November 14, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 8, 2023 · Quality of Life and Care
-
Potential for harm · D November 14, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 14, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 20, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D September 14, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 20, 2023 · Quality of Life and Care
-
Potential for harm · D September 14, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected October 20, 2023 · Administration
-
Potential for harm · E September 14, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 20, 2023 · Infection Control
-
Potential for harm · D June 10, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 20, 2021 · Quality of Life and Care
-
Potential for harm · D June 10, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 20, 2021 · Quality of Life and Care
-
Potential for harm · D June 10, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 20, 2021 · Quality of Life and Care
-
Potential for harm · D June 10, 2021
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 20, 2021 · Quality of Life and Care
-
Potential for harm · D June 10, 2021
Ensure medication error rates are not 5 percent or greater.
Corrected July 20, 2021 · Pharmacy Service
-
Potential for harm · D June 10, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 20, 2021 · Pharmacy Service
-
Potential for harm · D February 21, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 5, 2019 · Resident Rights
-
Potential for harm · D February 21, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 5, 2019 · Resident Rights
-
Potential for harm · D February 21, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 5, 2019 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 21, 2019
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 5, 2019 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 21, 2019
Respond appropriately to all alleged violations.
Corrected April 5, 2019 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 21, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 5, 2019 · Quality of Life and Care
-
Potential for harm · E February 21, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 5, 2019 · Pharmacy Service
-
Potential for harm · D February 21, 2019
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 5, 2019 · Administration
-
Potential for harm · D February 21, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 5, 2019 · Resident Assessment and Care Planning
-
Potential for harm · F February 21, 2019
Provide and implement an infection prevention and control program.
Corrected April 5, 2019 · Infection Control
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365953 · certified since February 9, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.