Otterbein Loveland
6405 Small House Circle · Loveland, OH · 45140 · 5138330472
60 certified beds Non profit - Church related Chain: Otterbein Seniorlife
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D March 26, 2026 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected May 1, 2026 · Resident Rights
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Potential for harm · D March 26, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected May 1, 2026 · Resident Rights
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Potential for harm · D March 26, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 1, 2026 · Pharmacy Service
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Potential for harm · E March 26, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 1, 2026 · Nutrition and Dietary
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Potential for harm · D March 26, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 1, 2026 · Infection Control
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Potential for harm · D August 25, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 7, 2025 · Resident Rights
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Potential for harm · D August 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 25, 2025
Provide activities to meet all resident's needs.
Corrected October 7, 2025 · Quality of Life and Care
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Potential for harm · D August 25, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 7, 2025 · Quality of Life and Care
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Potential for harm · E August 25, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected October 7, 2025 · Nursing and Physician Services
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Potential for harm · F August 25, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected October 7, 2025 · Administration
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Potential for harm · E August 25, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 7, 2025 · Resident Rights
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Potential for harm · D August 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 7, 2025 · Quality of Life and Care
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Potential for harm · D August 25, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected October 7, 2025 · Nursing and Physician Services
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Potential for harm · F August 25, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 7, 2025 · Nutrition and Dietary
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Potential for harm · E August 25, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 7, 2025 · Infection Control
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Potential for harm · E March 28, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 19, 2024 · Nutrition and Dietary
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Actual harm · G May 1, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 23, 2023 · Quality of Life and Care
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Potential for harm · D May 1, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 23, 2023 · Quality of Life and Care
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Potential for harm · D May 1, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected May 23, 2023 · Quality of Life and Care
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Potential for harm · E May 1, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 23, 2023 · Pharmacy Service
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Potential for harm · E May 1, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 23, 2023 · Nutrition and Dietary
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Potential for harm · E May 1, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 23, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366445 · certified since August 15, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.