Otterbein Gahanna
402 Liberty Way · Gahanna, OH · 43230 · 6149816854
60 certified beds Non profit - Corporation Chain: Otterbein Seniorlife
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 4.05 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (73 in the current record)
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Potential for harm · D June 13, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 11, 2025 · Resident Rights
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Potential for harm · D June 13, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 11, 2025 · Pharmacy Service
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Potential for harm · D June 13, 2025 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected July 11, 2025 · Administration
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Potential for harm · D January 6, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 22, 2025 · Pharmacy Service
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Potential for harm · E January 6, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 22, 2025 · Nutrition and Dietary
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Potential for harm · D November 4, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 25, 2024 · Pharmacy Service
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Potential for harm · D November 4, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 25, 2024 · Infection Control
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Potential for harm · D September 18, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected November 25, 2024 · Resident Rights
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Potential for harm · D September 18, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected November 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected November 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected November 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 18, 2024
Provide activities to meet all resident's needs.
Corrected November 25, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 25, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected November 25, 2024 · Quality of Life and Care
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Potential for harm · E September 18, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 25, 2024 · Quality of Life and Care
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Potential for harm · D September 18, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 25, 2024 · Pharmacy Service
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Potential for harm · D September 18, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 25, 2024 · Pharmacy Service
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Potential for harm · D September 18, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 25, 2024 · Pharmacy Service
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Potential for harm · E September 18, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected November 25, 2024 · Nutrition and Dietary
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Potential for harm · D September 18, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 25, 2024 · Nutrition and Dietary
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Potential for harm · D September 18, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected November 25, 2024 · Nutrition and Dietary
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Potential for harm · D September 18, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected November 25, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366430 · certified since August 24, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.