Orchard Pointe Health Campus
702 Sawyer Road · Kendallville, IN · 46755 · 2603473333
58 certified beds Non profit - Corporation Chain: Trilogy Health Services Hospital-based
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.04 | 0.55–0.75 |
| Weekend hours / resident-day | 3.44 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Potential for harm · D April 14, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected April 24, 2026 · Quality of Life and Care
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Potential for harm · D March 13, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 1, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 1, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 1, 2026 · Resident Rights
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Potential for harm · D March 13, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 1, 2026 · Quality of Life and Care
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Potential for harm · D January 10, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 31, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 10, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 31, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F January 10, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 31, 2025 · Nutrition and Dietary
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Potential for harm · F January 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 31, 2025 · Nutrition and Dietary
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Potential for harm · E January 10, 2025
Provide and implement an infection prevention and control program.
Corrected January 31, 2025 · Infection Control
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Potential for harm · D January 26, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected January 31, 2024 · Resident Rights
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Potential for harm · D January 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 31, 2024 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155851 · certified since October 24, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.