Ohio Living Westminster-Thurber
717 Neil Avenue · Columbus, OH · 43215 · 6142288888
35 certified beds Non profit - Corporation Chain: Ohio Living Communities Part of a CCRC
- Staffing hours comfortably above national benchmarks.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.66 | 0.55–0.75 |
| Weekend hours / resident-day | 4.36 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 1 · $14,680 |
Inspection citations (21 in the current record)
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Potential for harm · D May 29, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 29, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 29, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 29, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 30, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 30, 2025 · Pharmacy Service
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Potential for harm · F May 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2025 · Nutrition and Dietary
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Potential for harm · D May 29, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected June 30, 2025 · Administration
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Potential for harm · D May 29, 2025
Provide and implement an infection prevention and control program.
Corrected June 30, 2025 · Infection Control
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Potential for harm · D May 29, 2025
Implement a program that monitors antibiotic use.
Corrected June 30, 2025 · Infection Control
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Potential for harm · F May 29, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected June 30, 2025 · Nursing and Physician Services
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Potential for harm · D January 2, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 15, 2025 · Quality of Life and Care
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No harm found · B January 2, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected January 15, 2025 · Environmental
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Actual harm · G August 17, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 31, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 2, 2022 · Resident Rights
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Potential for harm · E May 31, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 2, 2022 · Quality of Life and Care
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Potential for harm · D May 31, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 2, 2022 · Pharmacy Service
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Potential for harm · D May 31, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 2, 2022 · Pharmacy Service
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Potential for harm · D May 31, 2022
Ensure that residents are free from significant medication errors.
Corrected August 2, 2022 · Pharmacy Service
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Potential for harm · D August 1, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 23, 2019 · Pharmacy Service
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Potential for harm · D August 1, 2019
Ensure medication error rates are not 5 percent or greater.
Corrected August 23, 2019 · Pharmacy Service
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Potential for harm · F August 1, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 23, 2019 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 17, 2023 | Fine | $14,680 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365416 · certified since April 13, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.