Oc Reading Center LLC
1364 Main Street · Reading, MA · 01867 · 7819421210
123 certified beds For profit - Limited Liability company Chain: Azure Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Inspection results have improved across recent cycles.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$54,360 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.23 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
1.58 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 1.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.23 | 0.55–0.75 |
| Weekend hours / resident-day | 1.31 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 1 · $54,360 |
Inspection citations (52 in the current record)
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Potential for harm · E December 31, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 13, 2026 · Resident Rights
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Potential for harm · D December 31, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 31, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 13, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 31, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 13, 2026 · Quality of Life and Care
-
Potential for harm · D December 31, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected February 13, 2026 · Quality of Life and Care
-
Potential for harm · D December 31, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 13, 2026 · Quality of Life and Care
-
Potential for harm · E December 31, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 13, 2026 · Pharmacy Service
-
Potential for harm · D November 14, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected December 13, 2025 · Resident Rights
-
Potential for harm · D July 30, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected August 31, 2025 · Quality of Life and Care
-
Potential for harm · D July 30, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected August 31, 2025 · Nursing and Physician Services
-
Immediate jeopardy · J November 5, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected December 5, 2024 · Quality of Life and Care
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Immediate jeopardy · J November 5, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected December 5, 2024 · Quality of Life and Care
-
Actual harm · G November 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 5, 2024 · Resident Assessment and Care Planning
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Actual harm · G November 5, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 5, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 5, 2024 · Resident Rights
-
Potential for harm · D November 5, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 5, 2024 · Resident Rights
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Potential for harm · D November 5, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 5, 2024 · Resident Rights
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Potential for harm · D November 5, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 5, 2024
Respond appropriately to all alleged violations.
Corrected December 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 5, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 5, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 5, 2024 · Quality of Life and Care
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Potential for harm · D November 5, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected December 5, 2024 · Quality of Life and Care
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Potential for harm · D November 5, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 5, 2024 · Quality of Life and Care
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Potential for harm · D November 5, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · E November 5, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected December 5, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 5, 2024 | Fine | $54,360 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225431 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.