Oaks, the

4525 Acushnet Avenue · New Bedford, MA · 02745 · 5085427069

122 certified beds For profit - Limited Liability company Chain: Life Care Centers of America

  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 80
Serious harm & abuse 20% 100
Staffing 20% 76
Federal penalties 15% 100
Trend 10% 86
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.893.48 min · 4.1 strong
RN hours / resident-day0.640.55–0.75
Weekend hours / resident-day3.44≈ weekday level
Nursing turnover / year30%median 45%
Fines (3-yr window)none

Inspection citations (14 in the current record)

  • Potential for harm · E March 10, 2026

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 26, 2026 · Quality of Life and Care

  • No harm found · B March 10, 2026

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected March 26, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D December 12, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected December 31, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E December 12, 2024

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected December 31, 2024 · Pharmacy Service

  • Potential for harm · E December 12, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected December 31, 2024 · Pharmacy Service

  • Potential for harm · E December 12, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 31, 2024 · Infection Control

  • Potential for harm · D September 12, 2023

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected October 4, 2023 · Resident Rights

  • Potential for harm · D September 12, 2023

    Keep residents' personal and medical records private and confidential.

    Corrected October 4, 2023 · Resident Rights

  • Potential for harm · D September 12, 2023

    Ensure each resident receives an accurate assessment.

    Corrected October 4, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D September 12, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 4, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D September 12, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected October 4, 2023 · Pharmacy Service

  • Potential for harm · D September 12, 2023

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Corrected October 4, 2023 · Administration

  • Potential for harm · D September 12, 2023

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected October 4, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E September 12, 2023

    Keep all essential equipment working safely.

    Corrected October 2, 2023 · Environmental

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225328 · certified since October 10, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.