Notting Hill of West Bloomfield
6535 Drake Rd · West Bloomfield, MI · 48322 · 2485922000
118 certified beds For profit - Corporation Chain: Ciena Healthcare/Laurel Health Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $137,183 in fines in the last 24 months.
- 6 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$137,183 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.03 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 4 · $167,213 |
Inspection citations (67 in the current record)
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Actual harm · G March 25, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 16, 2026 · Quality of Life and Care
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Potential for harm · D March 25, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 28, 2026 · Resident Rights
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Potential for harm · D March 25, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 25, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 28, 2026 · Pharmacy Service
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Potential for harm · F March 25, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 28, 2026 · Nutrition and Dietary
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Potential for harm · F March 25, 2026
Dispose of garbage and refuse properly.
Corrected April 28, 2026 · Nutrition and Dietary
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Potential for harm · D March 25, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 25, 2026 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 28, 2026 · Resident Rights
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Potential for harm · E March 25, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 28, 2026 · Resident Rights
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Potential for harm · E March 25, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 25, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 28, 2026 · Quality of Life and Care
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Potential for harm · D March 25, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 28, 2026 · Quality of Life and Care
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Potential for harm · E March 25, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 28, 2026 · Nursing and Physician Services
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Potential for harm · D March 25, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected April 28, 2026 · Pharmacy Service
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Potential for harm · F March 25, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 28, 2026 · Infection Control
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Potential for harm · E March 25, 2026 · found via complaint
Implement a program that monitors antibiotic use.
Corrected April 28, 2026 · Infection Control
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No harm found · C March 25, 2026
Post nurse staffing information every day.
Corrected April 28, 2026 · Nursing and Physician Services
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Potential for harm · D November 25, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 25, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 2, 2026 · Quality of Life and Care
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Potential for harm · D August 6, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 25, 2025 · Quality of Life and Care
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Potential for harm · F August 6, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 25, 2025 · Nutrition and Dietary
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Actual harm · G May 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 10, 2025 · Quality of Life and Care
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Potential for harm · D May 14, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 24, 2025 · Quality of Life and Care
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Potential for harm · D May 14, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 10, 2025 · Quality of Life and Care
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Potential for harm · D May 14, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 10, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 14, 2025 | Fine | $59,163 |
| May 14, 2025 | Payment Denial | 13 days |
| January 16, 2025 | Fine | $51,948 |
| January 16, 2025 | Payment Denial | 13 days |
| November 18, 2024 | Fine | $26,072 |
| January 31, 2024 | Fine | $30,030 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235663 · certified since May 30, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.